Effective Date: September 2, 2024

Welcome to Mat Supplements (“we,” “our,” or “us”). We are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, matsupplements.com (“Site”), and engage with our services, including purchasing our products.

1. Information We Collect

We collect personal information that you provide to us directly when you make a purchase, sign up for our newsletter, or contact us. This information may include:

• Personal Information: Name, email address, phone number, billing address, and shipping address.
• Payment Information: Credit card details and other payment information necessary to process your transactions.
• Order Information: Details about the products you purchase, including order history.
• Communication Information: Information you provide when contacting us via email, phone, or our contact forms.
• Device and Usage Information: We automatically collect certain information about your device, browsing actions, and patterns. This information may include IP address, browser type, operating system, referring URLs, and other technical data.

2. How We Collect Information

We collect information in several ways:

• Directly from You: When you provide it to us through our Site, purchase products, fill out forms, or communicate with us.
• Automatically: Through cookies, pixels, and similar tracking technologies when you interact with our Site or advertisements.
• Through Third-Party Platforms: We use Google Ads, Facebook Ads, and Instagram Ads to market our products. These platforms may collect information about your interaction with our ads.

3. Purpose of Collecting Information

We use the collected information for the following purposes:

• To process and fulfill your orders, including managing payments, shipping, and delivery.
• To communicate with you regarding your orders, account, or customer service requests.
• To send you promotional materials, offers, and newsletters if you have opted in.
• To improve our Site, products, and marketing efforts based on your preferences and feedback.
• To analyze usage patterns and market trends to enhance our services.
• To comply with legal obligations and protect against fraudulent, illegal, or harmful activity.

4. Sharing of Information

We do not sell, rent, or share your personal information with any third parties for their own marketing purposes. We may share your data with service providers that help us operate our business (such as payment processors and shipping companies), but only as necessary to perform their functions and in accordance with this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information about your browsing activities on our Site. This helps us understand user behavior, serve relevant ads, and improve user experience. We utilize advertising services from Google Ads, Facebook Ads, and Instagram Ads, which may place cookies on your device to serve targeted ads based on your interests.

You can manage your cookie preferences through your browser settings or by using tools provided by these advertising platforms.

6. Your Rights and Choices

You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights, please contact us at nick@matsupplements.com or visit our contact page at matsupplements.com/contact. We will respond to your request within a reasonable timeframe.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period may vary depending on the type of data and its usage. Generally, we retain order and purchase information for seven years for tax and accounting purposes.

8. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and regular monitoring for potential vulnerabilities. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Age Restrictions

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as soon as possible.

10. International Data Transfers

We do not transfer your personal data internationally. All data processing activities are conducted within the United States.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: nick@matsupplements.com
• Contact Form: matsupplements.com/contact

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

Thank you for trusting Mat Supplements, Inc. with your personal information.